Contact Us

Have a question, found a bug, or want to suggest a new developer tool? We welcome all feedback and read every message. Getting input from developers who use DevKit is the best way for us to know what to build and fix next.

How to Reach Us

Email: contact@trysitely.com

We typically respond within 1–2 business days.

Types of Feedback We Welcome

• Bug reports — incorrect output from any formatter, encoder, or generator
• Feature requests — new tools or improvements to existing ones
• Edge case failures — inputs that cause unexpected results
• Accessibility issues — keyboard navigation problems, screen reader compatibility
• General usability feedback — anything that would make DevKit more useful in your workflow

Bug Report Guidelines

To help us identify and fix issues quickly, please include the following in your message:

• The tool name (e.g., "JSON Formatter", "JWT Decoder")
• The input that caused the issue (redact any sensitive data)
• The output you received
• The output you expected
• Your browser name and version

For formatter issues, a minimal reproducible example (the smallest input that triggers the bug) is extremely helpful.

Feature Request Process

We prioritize new tools based on how frequently developers encounter the need in real workflows. When requesting a new tool, describe the specific task you're trying to accomplish — not just the tool category. This helps us understand whether an existing tool could cover the need or whether a new dedicated tool is warranted. We review all requests and will let you know our plans.

Response Time

Most messages receive a reply within 1–2 business days. We read every message sent to us.